boiler installation
We had our oil boiler changed within a week of it failing for the last time. Very quick and clean. Highly Recommended. Mr Lewis, Petersfield
boiler servicing
An honest and professional service. We had been advised to change the boiler by another installer, but Andrew assessed it again and we were told it had plenty of life left in it. When we do come to need a replacement I know exactly who to call. Mr Jones, Fareham
I can highly recommend the service. Polite, friendly, cheerful and efficient. Mr Cooper, Waterlooville
fault finding
Our heating hadn't been working properly for years, despite several attempts by other plumbers. We were amazed at the difference for only one day's work by Andrew. Mrs Taylor, Chichester
replacement radiators and valves
I can highly recommend the service. Polite, friendly, cheerful and efficient. Mr Cooper, Waterlooville
heating system wiring
Our heating hadn't been working properly for years, despite several attempts by other plumbers. We were amazed at the difference for only one day's work by Andrew. Mrs Taylor, Chichester
I can highly recommend the service. Polite, friendly, cheerful and efficient. Mr Cooper, Waterlooville
new builds
We are thrilled with the new bathroom. It's like being in a luxury hotel each morning and evening. They were so careful around the house and cleaned up after themselves. A pleasure to have around. Mr Parker, Portsmouth

Most of my radiators are nice and hot, but one always seems cold. Why is that?

The two most common reasons for this are:

  • A faulty radiator valve or thermostatic head, which needs changing.
  • An incorrectly balanced system, which will need properly balancing.

Both are relatively simple fixes, but people put up with these problems for quite some time, thinking that they will be costly, when they usually are not.

Some of my radiators are hot and some are only warm, can that be fixed?

Yes – and there are various reasons for this occurring. The costs to solve the problem vary, but the good news is that it’s normally easy to work out why it’s happening. Then you can assess whether the cost is affordable, and what steps you wish to take.

  • A balancing issue is the cheapest solution.
  • Replacing a poor running pump is still quite an affordable fix.
  • Powerflushing a system to remove sludge and debris is probably the most expensive solution.

My Programmer/Timer does not allow me many options. Will a more up to date one work with my current set up?

In 90% of cases updating is quite simple and inexpensive, allowing you much more control – for example separate times for heating and hot water, and up to three setting per day.

Much newer technologies allow for wireless control with operation via a smart phone. This may also be possible on many systems.

Do I really need a new boiler?

Not necessarily. Much older boilers have few moving components, but may be very inefficient. Clearly this would be a good reason to upgrade, and efficiency would be so much better that the new installation may pay for itself in a few short years.

A more recent boiler may not be condensing or have A or A+ efficiency ratings, but it may never-the-less be very efficient and have many more years good use before it requires upgrading.

Another installer has told me that I cannot have a particular type of boiler installed. Is this right?

We have heard this many times, and on investigating, have realised the installer merely prefers the system he wishes to fit. In plumbing and heating most everything can be done, it’s just whether it’s financially viable to do it.

That said, there are almost always other choices of installation available. It costs nothing for professional advice.

Is there a right/wrong system for me?

Every system has its pros and cons. Establishing your typical water usage and requirements means we can identify what might be the best options for your situation. Once again, professional advice costs nothing and will give you a far clearer idea of the way forward.